The transport of your package
Packages are usually shipped within 48 hours after receiving your payment. The shipping method is the Post Office (Sonapost Burkina) by registered mail or DHL.
With Sonapost the average delivery time for France is about 2 weeks from the date of shipment. Count 1 or 2 more weeks for other European countries. For destinations outside Europe, the average time taken is about one month.
With DHL, the delivery time varies depending on the destination, it is usually between 4 and 10 days.
Tracking site with Sonapost : http://webtracking.sonapost.bf/webtracking/
Tracking site with DHL : http://www.dhl.com/en/express/tracking.html
Shipping costs include packing, handling, export certificate or health certificate (for skins) and postal charges.
They are calculated according to the weight of your order.
We advise you to group your purchases in one order.
We can not group two separate orders and you will have to pay shipping costs for each of them. Special care is given to the package containing fragile products.
Depending on your country of residence a tax will be requested by the customs services at the entrance of the parcel on your territory. These taxes are the responsibility of the customer. For more information on this subject do not hesitate to contact us.