Terms of Sales
The online store site BaraGnouma.com, was set up by the BaraGnouma company, which is the operator of this site. Any order under a product appearing in the online store BaraGnouma.com website requires prior consultation of these terms. Consequently, the consumer is fully informed that his agreement concerning the content of these conditions does not require the signature of this document, as far as the customer wishes to order online the products presented in the framework of the shop website.
The consumer has the option to save or print these general conditions, given that both the backup editing this document are the sole responsibility. The consumer, prior to his order, said that the acquisition of these products is not directly related to his professional activity, their acquisition is reserved for personal use from him. As a consumer, the customer has specific rights, which would be called into question in the event that the products or services acquired through the website would actually related to his professional activity. The online shop set up by the company BaraGnouma under the website lists the following information: - legal notice enabling precise identification of the company BaraGnouma.- presentation of the essential characteristics of proposés.- indication property prices in Euros property and, where applicable, charges livraison.- indication of payment terms, delivery, or exécution.- the existence of a right to rétractation.- the validity of the offer or prix.- contract termination conditions when it is permanent or lasting longer than a an.- all this information is presented in French. The consumer states have full legal capacity to engage under these terms.
These terms represent all obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions of these terms and conditions. No general or specific in documents sent or given by the consumer may be incorporated herein, since these documents are inconsistent with these conditions.
Article 2: Purpose.
These general conditions are intended to define the rights and obligations of parties under the online sale of goods and services offered by the company BaraGnouma the consumer.
Article 3: Contractual documents.
This contract contains the following contractual documents, presented in descending order: these terms and conditions; purchase order. In case of contradiction between the provisions contained in documents of different ranks, the provisions of the higher rank document shall prevail.
Article 4: Entry into force - duration.
These conditions come into force on the date of signing the purchase order. These general conditions are concluded for the time necessary to provide subscribed goods and services, until the extinction of guarantees owed by the company BaraGnouma.
Article 5: Electronic Signature.
The "double click" consumer under the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
Article 6: Order Confirmation.
The contractual information will be confirmed towards e-mail no later than the time of delivery or failing that, to the address specified by the consumer in the order form.
Article 7: Proof of the transaction.
The records stored in computer systems company BaraGnouma within reasonable security conditions, will be considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.
Article 8: Product Information.
8-a: The BaraGnouma company presents on its Web site the products to be sold with the characteristics required to comply with Article L 111-1 of the Consumer Code, which provides for the possibility for the potential consumer to know before taking final order of the essential characteristics of products they wish to buy.
8-b: The offers presented by the company BaraGnouma are valid only within the limits of available stocks.
Article 9: Price.
Prices are quoted in euros and are valid at the date of dispatch of order by the consumer. They do not include delivery charges, charged extra, and indicated before the validation of the order. The prices include the value added tax applicable on the date of the order and any change in the value added tax rate will be reflected in the price of products from the online store. Payment of the full price must be made when ordering. At no time, payments can not be considered as payments or installments.
Article 10: Payment method.
To set the order, the consumer has, at its option, of all modes of payment specified in the order form. The consumer provides the company BaraGnouma it has the required permission to use the payment method chosen by him, while validating the order. BaraGnouma The company reserves the right to suspend any order management and delivery in case of refusal to authorize payment by credit card by certified financial institution or in case of nonpayment. BaraGnouma the company specifically reserves the right to refuse delivery or to deliver an order from a consumer who has not fully paid or a previous order or with whom a payment dispute is currently being administration. BaraGnouma the company has implemented an order check-out procedure to insure no one is using the bank details of another person without his knowledge. As part of this audit, it will ask the customer to send by fax to the company BaraGnouma a copy of a photo ID and proof of address. The order will be confirmed after receipt and verification by us of parts delivered.
Article 11: Availability of products.
The order will be executed no later than within 3 days from the next day after the consumer placed his order. In case of unavailability of the ordered product, especially because of our suppliers, the consumer will be informed at the earliest and will have the opportunity to cancel the order. The consumer will then have the option of requesting either a refund of amounts paid within 30 days at the latest of their payment, or exchange the product.
Article 12: Methods of delivery.
The products are delivered to the address specified by the customer on the order form. The consumer has to check the status of the packaging of the goods upon delivery and report damage to the carrier on the delivery, and the BaraGnouma company within a week. The consumer may, at his request, obtain sending an invoice to the billing address and not the delivery address by validating the option provided for this purpose on the order form. Regarding shipping, we work with SONAPOST (National Post Corporation, located in Burkina Faso).
Article 13: Delivery problems due to carrier.
Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken product ...) must be indicated on the good delivery form of "handwritten reserves", accompanied by the signature of the customer. The consumer must confirm this problem by sending the carrier within two (2) business days following the date of delivery by mail with return receipt stating such claims. The consumer must send a copy of this letter by fax or by mail to: BaraGnouma Customer Service, PO Box 880, Bobo-Dioulasso, Burkina Faso
Article 14: Delivery errors.
14-a: The consumer must make to society BaraGnouma same day delivery or later than the first business day after delivery, any claim of error of delivery and / or nonconformity of products in kind or in quality compared to entries on the order form. Any claim made after this time will be rejected.
14-b: The formulation of this claim with the company BaraGnouma may be made by email. You can ask your question through the menu contact us specifying the reference of the order.
14-c: Any claim not made in the rules defined above and within the time limits could not be taken into account and release the company BaraGnouma of any liability to the consumer.
14-d: a receipt of the complaint, the BaraGnouma company will allot a number of exchange product (s) concerned (s) and communicate by e-mail to the consumer. The exchange of a product can take place only after the allocation to the consumer of a number of exchange that the approach outlined above.
14th: In case of error of delivery or exchange any product for exchange or refund will be returned to our warehouse in France as a whole and in its original packaging, in Colissimo Recommended at next: Michel Berre, of 491 bel air road, 34790 GRABELS. To be accepted, any return will be reported prior to Customer Service BaraGnouma society. The shipping costs are the responsibility of the company BaraGnouma, except where it would prove that the product does not match the original declaration made by the consumer in the right of return.
Article 15: Product Warranty.
According to Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof may not deprive the consumer of the legal guarantee which requires the seller to guarantee against all consequences of latent defects of the thing sold .
Article 16: Right of withdrawal.
The consumer has a period of 10 days to return, at its expense, the products do not suit him. This period starts from the date of delivery of the order of the consumer. If this deadline falls on a Saturday, Sunday or a holiday or holiday, it is extended to the next business day. All returns must be reported prior to the Customer Service BaraGnouma company by logging onto our website under "contact us" where, after entering your customer number, you can get your order number. The product must be returned in Colissimo to our address: BaraGnouma, BP 880 Bobo-Dioulasso, Burkina Faso. Only products returned will be together, in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged, will be refunded or échangé.Ce right of withdrawal is without penalty, except for return shipping costs. Assuming the exercise of the right of withdrawal, the consumer has the option of requesting either a refund of amounts paid, or exchange the product. In the case of an exchange, the re-shipment will be at the expense of consommateur.En case of exercise of the right of withdrawal, the BaraGnouma company will make every effort to refund the consumer within 15 days. However. The consumer will then be reimbursed by credit to his bank account (secure transaction).
Article 17: Force majeure.
Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Be considered fortuitous event or force majeure any compelling facts or circumstances, outside parties, unpredictable, inevitable, independent of the will of the parties and which can not be prevented by them, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware. Both parties will then, within a month, except impossibility due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the force majeure lasts more than three months, these terms may be terminated by the injured party. Explicitly, are considered as force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of courts and tribunals French: blocking means of transportation or supplies, earthquakes, fires, storms, floods, lightning; stop telecommunication networks or difficulties specific to telecommunication networks to the customers.
Article 18: No partial validation.
If one or more provisions of these terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and scope.
Article 19: No Waiver.
The failure of either party not to claim a breach by the other party to any obligations contained in these Terms shall be construed in the future as a waiver of the obligation in question.
Article 20: Title.
In case of difficulty in interpreting any of the titles at the head of clauses, and any of the clauses, the titles will be declared nonexistent.
Article 21: Applicable law
These general conditions are subject to French law. This is for the fund rules as to the rules of form. In case of dispute or claim, the consumer will apply primarily to the BaraGnouma company for an amicable solution. Secondly, in case of appeal, the consumer may file a complaint with, through its dedicated dialog.
Article 22: Data Protection.
The information requested from the consumer is required to process the order and will not be passed to third parties.